Privacy Policy
Healthwhiz Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or communicate with us—including through SMS/text messaging.
By using our website or providing your information, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Information You Provide to Us
- Name, phone number, email address, and mailing address
- Information submitted through online forms (e.g., inquiries, enrollment requests)
- Details shared during consultations, appointments, or follow-up communications
- SMS/text message content you send to us
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and referring website
- Cookies and similar technologies (if applicable)
Sensitive Information
We do not request or collect sensitive health or medical information through our website or SMS program. Any sensitive information shared during consultations is protected under applicable privacy laws and handled with strict confidentiality.
How We Use Your Information
We use your information to:
- Respond to your inquiries
- Provide insurance and consulting services
- Send scheduling links, confirmations, or follow-up messages
- Deliver plan information you request
- Improve our website, client experience, and service delivery
- Communicate important notices, updates, or required documents
- Comply with legal or regulatory obligations
We do not sell, rent, or share your information with third parties for marketing.
SMS/Text Messaging Privacy (SMS Program)
This section describes how we handle information related to our SMS messaging program.
a) How You Opt In
You may opt in to receive SMS messages by checking the consent box on our opt-in web form or any other form where we clearly display SMS opt-in language.
b) Purpose of SMS Messages
We use SMS to:
- Respond to your inquiry
- Send appointment links
- Provide requested insurance information
- Send reminders related to calls or documents
- Deliver follow-up messages based on your request or interaction
We do not send high-volume promotional texts.
c) Message Frequency
Message frequency may vary depending on your interactions with us.
d) Opt-Out and Help
- Reply STOP at any time to unsubscribe
- Reply HELP for help
You may also contact us at info@healthwhizsolutions.com for assistance.
e) Message and Data Rates
Message and data rates may apply based on your mobile carrier plan.
f) Information Sharing for SMS Program
Your phone number and SMS data may be shared only with service providers that deliver our SMS messages (e.g., CRM or messaging platform).
We do not sell or share this information with third parties for advertising.
How We Protect Your Information
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse. While no system is perfectly secure, we take reasonable steps to protect your data.
Third-Party Service Providers
We may share your information with trusted third-party vendors that assist us with:
- Appointment scheduling
- CRM and communication tools
- SMS delivery
- Website hosting and analytics
These providers may access personal information only as necessary to perform services on our behalf and are not permitted to use it for their own purposes.
Links to Third-Party Sites
Our website may contain links to external websites, including insurance carriers, plan resources, or membership organizations. We are not responsible for the privacy practices of these third parties.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access or update your personal information
- Request deletion of your information
- Withdraw consent for SMS or email communications
- Request information about how your data is used
To exercise these rights, contact us at info@healthwhizsolutions.com.
Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised date.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Healthwhiz Solutions
Email: info@healthwhizsolutions.com
Website: www.healthwhizsolutions.com
Phone: (516) 223-0704
Last Updated: November 28, 2025
